Gilberts & Rosseto - Dispensers39

Serviceline welcomes new Service Director


Professional Kitchen & Refrigeration Maintenance provider welcomes Andy Clarke to the company as Service Director.

Serviceline, a trading division of AFE Group Ltd is pleased to announce that Andy Clarke has joined the company as Service Director, this appointment follows Duncan Grocott’s promotion from Service Director to Managing Director.

Clarke joins Serviceline with extensive experience within the foodservice industry having previously held various operational roles at Hobart, most recently as Operations Director. His appointment brings with him over 17 years of industry experience to the Serviceline service support, customer contact, field engineer, parts and logistics teams.

Commenting on his new position Calrke stated, “I am excited to start a new opportunity with such a positive company who boast an extensive portfolio of well-known clients. Additionally, it’s exciting to join a company of Serviceline and AFE Group’s stature, companies who are constantly pushing to provide the best quality service, support and technical expertise to all their clients.”

Speaking about his immediate future at Serviceline, Clarke also commented, “Having been within the industry for over 17 years I already know about Serviceline’s significant strengths.

Moving forwards the main objective will be to build upon our high-level of service support initiatives to all customers. This includes furthering customer communications platforms with increased updates during the job process, forming an accredited training school to support our engineer’s knowledgebase and rationalising the supplier base.”

Regarding the new appointment Serviceline Managing Director, Duncan Grocott, added, “It gives me great pleasure to welcome Andy to Serviceline, he comes into the business with a solid background of industry knowledge and a whole host of new ideas.”

The appointment of Andy Clarke comes during a period of expansion for Serviceline over the coming months, with the company integrating the engineer workforce, existing support and warranty work previously provided to the UK market by another Ali Group S.p.A company, Dawson MMP Ltd.


Gilberts & Rosseto - Dispensers39